Refund Policy

At The Clean Aesthetic, we want you to be fully satisfied with your purchases. Here is our refund policy:

In accordance with applicable legislation, you have 14 days from the receipt of your order to exercise your right of withdrawal.

Items must be unused, undamaged, and in their original packaging.

Return shipping costs are the responsibility of the customer, unless the product is defective or does not match the order.

Contact us at service@the-clean-aesthetic.com with your order number and the details of the product you wish to return.

Once the return is approved, we will provide you with instructions for shipping the product back.

Upon receipt and inspection of the returned product, we will process the refund through the original payment method.

The refund will be processed within 7 to 14 business days after the return is validated.

Some customized or promotional items may not be eligible for a refund. These exclusions will be clearly stated at the time of purchase.

If you have any questions or need assistance, feel free to contact us at service@the-clean-aesthetic.com. We are here to help.