At The Clean Aesthetic, we make it easy for you to track your order every step of the way. Follow the instructions below to stay informed about your delivery status:
How to Track My Order?
- After placing your order, you will receive a confirmation email containing your order number.
- Once your order is shipped, you will receive a second email with a tracking link and tracking number.
- Click on the tracking link or visit the carrier’s website to check the status of your order.
What if I Haven’t Received a Tracking Link?
If you haven’t received a tracking email within 4 business days:
- Check your spam/junk folder.
- Contact us at service@the-clean-aesthetic.com, providing your order number.
What Do the Tracking Statuses Mean?
- Processing: Your order is being prepared.
- Shipped: Your order has left our warehouse and is on its way.
- Delivered: Your order has arrived at the delivery address.
Who Should I Contact If My Delivery Is Delayed?
If your order is delayed or hasn’t arrived within the estimated timeframe, please contact our customer service at service@the-clean-aesthetic.com, and we will assist you promptly.